FAQ

Where can I buy Rosanna DLR jewelry?

STORES – RETAIL

Rosanna DLR: Plaça Sant Just, 3. Gòtic. Barcelona

Rosanna DLR: Plaça Sant Pere, 13. Born – La Ribera. Barcelona

Rosanna DLR: Plaça de la Llana, 14. Born – Sta. Caterina. Barcelona

UNIQUE: C/ Raval de Montserrat, 24. Terrassa

UNIQUE: C/ Gràcia, 30. Sabadell

If you reside outside of Barcelona or in another country, contact us to know our stockists.

SHOWROOM –  WHOLESALE

Rosanna DLR: C/ Dagueria, 13. Gòtic. Barcelona

ONLINE –  WHOLESALE

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Can I buy online on this website?

Online sales at www.rosannadlr.com are only available for professional clients (wholesale).

How can I distribute Rosanna DLR jewelery?

If you own one or more stores and you are interested in selling our jewellery, contact us through the contact form. Do not forget to indicate your name, email, phone number, name of the store or stores and website.

What is the delivery time of my order?

The delivery time of an order is established in a maximum of 45 days. Most orders are delivered in less than a month.

What payment methods are accepted on the web?

You can pay by credit or debit card, PayPal and wire transfer.

Is it a secure payment system?

Yes, payment is made in the secure environments of Stripe and PayPal or by wire transfer from your own bank.

How much is the shipping cost?

Please, check out the “Shipping” section to know our conditions.

Can I refund my purchase?

Returns are only accepted if you receive the wrong order or a defective product, if that happens, please contact us.

I don't remember my password...

Don’t worry, follow the password recovery process in the login screen.

Can I change my user data or check my orders?

Yes, sign in the site and go to “My Account”, from there you may check and manage your information, orders and password.